PRIVACY POLICY
Effective Date: July 24, 2026 Last Updated: July 24, 2026
Introduction
At Rehman Pallets Ltd (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (rehmanpalletltd.ca) or use our wooden pallet supply and delivery services in Surrey, Vancouver, and across the Lower Mainland, British Columbia.
By using our website or services, you agree to the practices described in this Privacy Policy. We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).
Information We Collect
We may collect the following types of information:
Personal Information You Provide:
- Full name
- Business or company name
- Email address
- Phone number
- Billing and delivery address
- Details of your pallet requirements or order
Information Collected Automatically:
- IP address and browser type
- Device and operating system information
- Pages visited and time spent on our website
- Referring website or source
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Respond to quote requests and inquiries
- Process and fulfill pallet orders and deliveries
- Communicate with you about your order or account
- Provide customer support
- Improve our website, products, and services
- Send service updates, offers, or promotional emails (only with your consent)
- Comply with legal and regulatory obligations
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience, analyze website traffic, and understand visitor preferences. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
We may also use third-party analytics tools, such as Google Analytics, to help us understand how visitors use our website.
How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following situations:
- Service Providers: With trusted third parties who assist us in operating our business (e.g., delivery partners, payment processors, IT services), under confidentiality obligations.
- Legal Requirements: When required by law, court order, or government authority.
- Business Transfers: In connection with a merger, acquisition, or sale of business assets.
Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Privacy Rights
Under Canadian privacy law, you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Withdraw your consent to the use of your information
- Request deletion of your personal information (subject to legal limitations)
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Rehman Pallets Ltd 📍 11002 Olsen Road, Surrey, BC, Canada 📞 (778) 385-1070 📧 rehmanpallets@gmail.com